Activation of SMA Smart Connected
During registration of the system in Sunny Portal, the installer simply checks a box to activate SMA Smart Connected which commences automatic inverter monitoring by SMA.
Automatic inverter monitoring
SMA automatically monitors the inverter to identify events around-the-clock. Both installers and their customers benefit from SMA's many years of experience diagnosing sophisticated inverter technology.
After a fault has been diagnosed and analyzed, SMA informs the installer and PV system operator immediately by email. So all parties are proactively prepared for the troubleshooting process ensuring minimum downtime and reducing truck roll costs.
In the rare event that a replacement component is necessary, SMA automatically supplies a replacement component within one to three days of the fault diagnosis. The installer can then contact the PV system operator of his/her own accord and repair the inverter immediately.